Question 1

What makes TP Medical different from other billing companies?

Accepted Answer

We specialize in DOL/OWCP billing — one of the few companies that handles federal workers' compensation claims. We also offer 5-year claim recovery, flat-fee credentialing at $400, and a free 12-month claims audit.

Question 2

What is the free claims audit?

Accepted Answer

We review your last 12 months of DOL claims at no cost and no obligation. You'll see exactly how much revenue you may be leaving on the table, with a recovery estimate delivered in 48 hours.

Question 3

Can you recover claims that were already paid but underpaid?

Accepted Answer

Yes. We recover previously underpaid DOL claims for up to 5 years. Most practices don't know this is possible.

Question 4

Do you follow HIPAA requirements?

Accepted Answer

Yes. Our systems follow HIPAA requirements for handling protected health information. We use encryption in transit and at rest.

Question 5

How much does credentialing cost?

Accepted Answer

Full DOL credentialing is a flat $400. New providers get their first authorization included at no additional cost.

Question 6

What specialties do you serve?

Accepted Answer

We support 40+ medical specialties including chiropractic, physical therapy, pain management, wound care, and many others — with particular expertise in DOL/OWCP billing.

Question 7

What is PARCS software?

Accepted Answer

PARCS is our proprietary claims processing system with built-in checks and balances. It processes claims within 24 hours with a 98%+ accuracy rate.

Question 8

How quickly are claims processed?

Accepted Answer

Claims are processed within 24 hours using our PARCS software. Submissions are confirmed within 10 days. We guarantee 95% of DOL and Workers' Comp claims paid within 60 days.

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